Privacy Policy
1. Overview
TheReconciliator ("we", "our", or "us") provides forensic analysis and reconciliation tools for QuickBooks Online. We respect your privacy and protect your personal information in accordance with applicable privacy laws.
2. Information We Collect
We may collect the following types of information when you use TheReconciliator:
- Account information: Your name, email address, and user ID when you sign up or log in.
- QuickBooks data: When you connect QuickBooks Online, we access transaction data, account balances, journal entries, and related financial records only as necessary to provide reconciliation and analysis features.
- OAuth tokens: Secure credentials issued by QuickBooks Online or other providers to authorize access. We store these tokens in encrypted form.
- Usage data: Logs and technical data used for debugging, security, and service improvement.
3. Use of QuickBooks Online API
When you connect QuickBooks Online, TheReconciliator uses Intuit's OAuth 2.0 authorization system. Access is limited to the scopes you approve during the consent process. We use this data solely to provide TheReconciliator features, such as:
- Fetching your transactions, journal entries, and account data from QuickBooks.
- Identifying discrepancies, gaps, and reconciliation issues in your books.
- Displaying analysis results and reconciliation status in your dashboard.
- Generating reports for bookkeepers and accounting professionals.
4. How We Use Information
We use your information solely to:
- Analyze and reconcile your QuickBooks Online financial data.
- Display results, reports, and reconciliation status in your dashboard.
- Maintain and improve the reliability, performance, and security of the service.
- Comply with legal obligations and prevent fraud or abuse.
5. Data Sharing
We do not sell, rent, or trade your personal information or financial data with third parties. Access to your OAuth data and stored information is limited to authorized service processes and personnel who require it to operate, maintain, or improve TheReconciliator, and who are bound by confidentiality obligations.
6. Data Security
We take appropriate technical and organizational measures to protect your data, including:
- Using HTTPS/TLS for all communication with our servers.
- Encrypting OAuth tokens and other sensitive data at rest.
- Restricting access to production systems to authorized personnel only.
- Monitoring systems for suspicious or unauthorized activity.
7. Data Retention and Deletion
- OAuth tokens and cached data are retained only while your TheReconciliator account is active and necessary to provide the service.
- You may disconnect your QuickBooks Online account at any time via settings in the app, which revokes our access.
- You may request deletion of your TheReconciliator account and all associated data by contacting us at privacy@thereconciliator.com. We will process deletion requests within 30 days, subject to any legal obligations to retain limited records.
8. Your Rights
Depending on your location, you may have the right to:
- Access a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to applicable law.
- Withdraw consent by disconnecting linked accounts at any time.
9. Children's Privacy
TheReconciliator is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. Your continued use of the service after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@thereconciliator.com